Navigating the New Normal: Equipping Operations Consulting with Post-Pandemic Insights

A US operations consultancy grappled with how to advise clients on post-pandemic strategies. Through a year-long market research project, they created industry-specific reports with financial analysis and company deep dives. This empowered consultants to deliver cutting-edge guidance, propelling their clients towards success in the new normal.

Challenge: Charting the Course for a Transformed Landscape

The COVID-19 pandemic fundamentally reshaped global industries, leaving businesses across FMCG, Retail, Chemical, Mining, Pharma, and Tobacco scrambling to adapt. Our US-based operations consulting firm faced a critical question: how could we best equip our clients with the insights and strategies needed to navigate this unprecedented landscape?

A Deep Dive into Post-Pandemic Realities

We embarked on a comprehensive, year-long market research project specifically tailored to these key industries. This project, spearheaded by a dedicated research team, aimed to deliver a dynamic and actionable resource for our consultants.

The Cornerstone: A Bespoke Reporting Template

Recognizing the need for a clear and impactful framework, we developed a custom report template. This template ensured consistent capture of insights across industries, focusing on the following:

  • Industry Analysis: This section provided a detailed market snapshot, including market size and growth projections, emerging trends, and the evolving landscape of opportunities and challenges.
  • Financial Scorecards: Utilizing statistical analysis of the top 30 companies within each industry, we created comprehensive financial scorecards. These scorecards incorporated ratio analysis, profitability analysis, and a rigorous examination of the financial and operational impact of COVID-19 on these key players.
  • Company-Level Deep Dives: We conducted in-depth analyses of the top 30 companies within each industry. This involved scrutinizing their operational, strategic, and financial responses to the pandemic, along with their post-pandemic recovery strategies.
  • Financial Health Assessment: We generated a comprehensive assessment of each company’s current financial position to better understand its resilience and future outlook.
  • Media Analysis: To gain a holistic view of companies’ market positioning, we conducted a meticulous analysis of relevant media coverage, providing valuable insights into their public perception and industry standing.
Business Intelligence
Delivering Continuous Value: Quarterly Updates

This wasn’t a one-time project. Recognizing the dynamic nature of the post-pandemic environment, we provided our consultants with quarterly updates to the reports. These updates ensured access to the most current insights, ensuring our consultants stayed ahead of the curve and could deliver the most strategic advice to our clients.

Impact: Empowering Clients for Success

Strategy Consulting

This market research project proved to be a resounding success. The comprehensive reports, built on a robust research methodology and tailored reporting template, provided our consultants with an unparalleled depth of knowledge. This knowledge, in turn, empowered them to:

  • Develop highly targeted post-pandemic strategies for clients across diverse industries.
  • Anticipate industry trends and challenges, allowing clients to proactively adapt and thrive.
  • Identify and leverage emerging opportunities born from the pandemic’s disruption.
  • Deliver data-driven recommendations to optimize client operations and ensure long-term success.

By equipping our consultants with these actionable insights, we positioned our firm as a trusted advisor, ready to guide clients through the complexities of the post-pandemic world.

The Inflection Point
The Inflection Point